Refunds: Refunds or date changes can be requested at least 10 business days prior to the event start date; from then on attendees are subject to the full registration cost. Substitutions are welcome at any time before the start of the event. Registrants who fail to either attend or notify us of a substitution are subject to the full registration cost. To substitute a registration, please call us at 954-784-3674 or email us at firstname.lastname@example.org.
Certifications: Upon successful completion of our Certified ScrumMaster class (CSM) you will be registered with the Scrum Alliance. Once you take and pass the exam you will be certified. Upon successful completion of our Certifed Scrum Product Owner class (CSPO) you will be registered with the Scrum Alliance as a Certified Scrum Product Owner. The CSPO does not require an exam to be certified at this time. Part of your ability to get certified for either class includes the following expectations:
1 - that you will be present for our full two days together, and
2 - that you will be engaged and participating during our two days together.
Please note that presence alone does not qualify participants for certification, nor does knowledge of the subject matter coming into class. Working in class on personal and/or business activities, such as email, or being absent from the session for external meetings or other activities are not acceptable. If you choose to engage in such behaviors you will not be made certification-eligible by the instructor.
Cancellations: An unforeseen circumstance may force a class to be canceled in spite of our best intentions. Should that occur you are welcome to transfer to another Winnow Management class or receive a full refund limited to the amount you paid at the time of registration.