Refund policy: Refunds can be requested at least 10 business days prior to the event start date; from then on attendees are subject to the full registration cost. Substitutions are welcome at any time before the start of the event. Registrants who fail to attend are subject to the full registration cost, but can transfer to another class after paying a $100 processing fee. To obtain cancellation approval or substitute a registration, please call us at 954-784-3674.

Certification policy: For Scrum Alliance Certification classes (Certified ScrumMaster and Certified Scrum Product Owner), part of your ability to get certified includes the following expectations:
1 - that you will be present for the duration of the class, and,
2 - that you will bring full attention and participation to class activities.

Use of electronics in class: Unlike other training sessions you may have experienced, our classes expect an extensive amount of interaction and participation.  We encourage note-taking, but the old-fashioned way with pen and paper.  This tends to increase retention compared with taking notes on a laptop or pad while minimizing distractions, not only for the note-taker but also for others in the class. We therefore ask that you only bring electronics for use during breaks.